Connect your patient list
Find overdue recall, unscheduled treatment, and missed-call opportunities in the systems your team already uses.
Trusted by 117+ dentists who care about growth
Turn your existing patient database
into booked dental appointments.
Lavender calls and texts overdue patients, unscheduled treatment, and missed calls, then books them directly into your practice schedule.
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Serving dental teams across the US and Australia
How it works
Existing patient database → real conversations → booked appointments.
One system for the patient opportunities your front desk cannot chase every day.
Lavender starts outreach
Call and text consistently, following the rules and guardrails configured for your dental practice.
Patients get real answers
Answer approved questions, handle common objections, and escalate clinical conversations to your team.
Appointments land in schedule
Offer available times and book ready patients directly into your existing practice schedule.
Lavender is
Built for dental reactivation. Ready for multi-location scale.
Patient reactivation
Finds overdue and inactive patients in your existing database, prioritizes who to contact, and keeps the conversation on-brand.
Unscheduled treatment follow-up
Follows up with patients who left without booking recommended treatment and helps them take the next step.
Direct schedule booking
Connects with your PMS or CRM and books appointments into available times without creating another front-desk task.
Inbound dental receptionist
Answers inbound calls, handles approved questions, books appointments, routes complex needs to your team, and follows up on missed calls.
Healthcare-grade security
HIPAA-compliant workflows with signed BAAs for applicable US customers.
Patient-aware calling controls
Tracks consent, quiet hours, opt-outs, and do-not-call requests for each practice and market.
works with your current systems
Connect your dental PMS or CRM. Lavender can support booking workflows across the systems your team already uses.
Why We’re Different
Reminders nudge. Lavender books.
Basic reminder tools
Sends a one-way message
Reminds patients about existing appointments
Leaves the patient to call back
Creates another front-desk task
Sends once or follows a basic sequence
Cannot work through objections
Uses generic scripts
Lavender patient reactivation
Holds a two-way voice or text conversation
Finds patients who still need an appointment
Offers times and books during the conversation
Completes the follow-up for your team
Continues until the patient books or opts out
Handles approved questions and common objections
Adapts to your practice’s tone and guardrails
Pricing
Two ways to put Lavender to work.
Choose inbound reception, outbound recall, or both for your dental locations.
Inbound dental receptionist
Starting at
$299per location
- Answers inbound patient calls
- Books appointments into your schedule
- Handles approved common questions
- Routes complex needs to your team
- Follows up on missed calls
Outbound recall
Starting at
$399per location
- Contacts overdue recall patients
- Follows up on unscheduled treatment
- Includes two-way calls and text follow-up
- Works with your PMS or CRM system
- Books directly into your schedule
Client Feedback
Results dental practices are seeing
This is found money. Best ROI of any tool I've put in this practice, and it's not close.
Owner · 3-location dental group · Austin
I was amazed when I saw the recall list Lavender generated. My front desk is always busy with incoming patients. Now Lavender runs recall every morning without anyone touching it, and my team can focus on the patients in the chair. It took work off our plate.
Practice manager · Dental practice · Tampa
Before go-live they listened to our actual front-desk calls to learn how we talk to patients, then built the agent around it. No vendor has ever done that. Patients can't tell the difference, and it protects the relationships we've spent years building.
Owner · 10-location dental group · Atlanta
For the first time I can see exactly what's firing across all six locations, in real time. It's built around how each office actually runs instead of forcing us into a template. It just works with us.
Owner · 6-location dental group · Texas
Common Questions
What dental practice owners ask before going live
Which patients can Lavender contact?
Lavender can work overdue recall, inactive patients, unscheduled treatment, and missed-call opportunities selected by your practice.
Does Lavender book directly into our PMS?
Lavender connects with your supported practice management system or CRM and books qualified patients into available times in the schedule your team already uses.
What happens when a patient asks a clinical question?
Clinical questions, unapproved costs, and unusual situations are escalated to your team. Lavender stays within the guardrails agreed with your practice.
Will patients know they are speaking with AI?
Lavender identifies itself as an assistant calling on behalf of your practice. It does not pretend to be a human team member.
How does Lavender support consent and opt-outs?
Calling controls track consent, quiet hours, patient opt-outs, and do-not-call requests according to the rules configured for your practice and market.
How quickly can a practice go live?
Timing depends on your systems, list readiness, call flow, and approval process. The implementation plan is confirmed with your team before launch.
What does my front desk still handle?
Your team keeps the clinical, complex, and in-office conversations. Lavender handles the repetitive outbound follow-up that is difficult to complete consistently.
Can this work across multiple locations?
Yes. Lavender can support location-specific schedules, workflows, call rules, and escalation paths for dental groups operating across multiple practices.
Patient-list assessment
How much production is sitting in your patient list?
We’ll review your recall and unscheduled-treatment opportunity and tell you honestly whether Lavender can make a meaningful difference. If it doesn’t add value, we’ll let you know.
Blogs & Insights
The dental operator’s guide to patient reactivation
Practical answers for turning overdue patients, unscheduled treatment, and missed calls into booked care.
